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TERMS AND CONDITIONS

Go Blinds
(Trading name of Kepes Ltd)

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1. About Us

This website is operated by Go Blinds, a trading name of Kepes Ltd, a company registered in Northern Ireland.

Kepes Ltd
Company Number: NI659426
Registered Office: 48 Bachelors Walk, Lisburn, Northern Ireland, BT28 1XN
Email: info@goblinds.co.uk

References to “we”, “us” and “our” mean Go Blinds (Kepes Ltd).

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2. Acceptance of Terms

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website.

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3. Our Products

We supply made-to-measure blinds and related products within the United Kingdom.

All products are made according to the measurements and specifications provided by you at the time of ordering.

Product images are for illustration purposes only. Colours and finishes may vary slightly due to screen settings and manufacturing variations.

We strongly recommend ordering free samples before placing a full order.

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4. Measurements

You are responsible for providing accurate measurements.

We provide measuring guides on our website. If you are unsure, please contact us before placing your order.

We cannot accept returns or offer refunds for incorrect measurements supplied by you.

Manufacturing tolerance is +/- 3mm.

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5. Made-to-Measure Products

Our products are custom-made to your specifications.

Under the Consumer Contracts Regulations 2013, personalised or made-to-measure goods are exempt from the 14-day cancellation right.

Once production has started, orders cannot be cancelled or refunded unless the goods are faulty.

This does not affect your statutory rights under the Consumer Rights Act 2015.

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6. Prices

All prices displayed on our website are in GBP (£) and include VAT where applicable.

The total price payable is shown at checkout.

We reserve the right to correct pricing errors. If a pricing error occurs, we will contact you before processing your order.

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7. Payment

Full payment must be made at the time of ordering.

We accept major debit cards, credit cards and PayPal.

Payments are processed securely through encrypted systems.

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8. Order Confirmation

A legally binding contract is formed when you receive an order confirmation email from us.

We reserve the right to cancel an order if:

• There is a pricing or technical error

• The product is unavailable

• We cannot deliver to your location

If we cancel your order, you will receive a full refund.

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9. Delivery

We deliver within mainland United Kingdom.

Estimated dispatch times are provided on product pages and refer to business days (Monday–Friday, excluding public holidays).

Delivery times are estimates and may vary during busy periods.

We are not liable for delays caused by circumstances beyond our control.

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10. Risk and Ownership

Goods become your responsibility upon delivery.

Ownership transfers once full payment has been received.

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11. Faulty or Damaged Goods

If your goods arrive damaged or faulty, you must notify us within 30 days of delivery.

Please contact us at info@goblinds.co.uk with photographs where possible.

If a product is confirmed faulty, we will repair, replace, or refund in accordance with your statutory rights under the Consumer Rights Act 2015.

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12. Guarantee

We offer a 12-month manufacturer’s guarantee against manufacturing defects.

In addition, we provide a limited extended guarantee of up to 5 years (excluding normal wear and tear).

This guarantee does not affect your statutory rights.

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13. Returns

Because our products are made-to-measure, returns are only accepted where:

• The product is faulty

• The product does not match your confirmed order

We cannot accept returns for:

• Incorrect measurements provided by you

• Colour dissatisfaction where no sample was ordered

• Minor variations within tolerance limits

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14. Product Variations

Natural materials such as wood and fabric may vary in tone, grain, or pattern.

Different production batches may have slight colour differences.

These variations are not considered defects.

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15. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any matter which cannot be limited under UK law

Our total liability shall not exceed the total amount paid for the relevant order.

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16. Intellectual Property

All content on this website, including images, text, logos and designs, is the property of Kepes Ltd and may not be reproduced without permission.

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17. Privacy

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

For full details, please refer to our Privacy Policy.

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18. Website Use

You agree not to:

• Use the website unlawfully

• Upload harmful software

• Submit false or misleading information

We reserve the right to suspend access if misuse occurs.

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19. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

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20. Governing Law

These Terms and Conditions are governed by the laws of Northern Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

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21. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

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22. Contact Information

Go Blinds
A trading name of Kepes Ltd
48 Bachelors Walk
Lisburn
Northern Ireland
BT28 1XN

Email: info@goblinds.co.uk